FAQ

Below you will find answers to the most common questions that we recieve. If your question is not answered below feel free to contact us at anytime!

Instant Quote App .dxf & .dwg
Manual Quotes .dxf, .dwg, .svg, .eps & .ai - If you have a different file type please contact us for assistance.

Yes, you can provide us with pre nested files. Files should be nested for a 60”x120” sheet size. Files Nested for any other sheet size may incur a $30 CAD charge. Pre nested files require a manual quote, please contact us if you have pre nested files.

Yes, we can help with that. Please contact us with details of your project. CAD work is billed hourly & has a $30 minimum charge.

Absolutely! Instant quoting only provides quotes for the most commonly ordered materials. Lead times and availability may vary please contact us.

Typically, less than 5 business day once the order is received. Though this time can vary based on current order volume, material selection & size of the job. If you need something quicker please contact us.

Absolutely! Our web based instant quoting app will automatically calculate costs for any order volume including high-volume. However if you have high volume job or would like to inquire about price matching please contact us for a manual quote.

Material Thickness Max Dimensions
Mild Steel .020” - .375” 60" x 120"
Stainless Steel .020” - .250” 60" x 120"
Hardened Steel .020” - .375” 60" x 120"
Galvanized Steel .020” - .375” 60" x 120"
Corrugated Steel .020” - .125” 60" x 120"
Tool Steel .020” - .250” 60" x 120"
Aluminum Not currently offered.
Brass Not currently offered.
Copper Not currently offered.

If you do not see the material or thickness you need listed please contact us for options.

Distance Dimensions For features of size (length, width, diameter) and location (position, concentricity, symmetry) +/- 0.010” is typical. Material length and thickness may affect tolerances.
Thickness Dimension Thickness tolerances are determined by the material blank.
Minimum Recommend Part Size 1.000"
Minimum Feature Size 2X material thickness with a minimum of 0.062"
Kerf (slit size) Approximately 0.020"
Edge Condition Laser cut parts will have a matte, vertical striation on the edges.

Please check out our Manufacturing Standards for more information on tolerances per process. Unless we have agreed to other tolerances in your Quote, we will work to achieve and hold the tolerances noted.

Our inventory is always changing but we typically try to keep a variety of the most commonly used Mild Steel, Stainless Steel, Galvanized Steel & Corrugated Steel on hand. Any material that we do not have in stock we can typically receive from our suppliers within 24-48 hours.

No, we do not typically accept outside material. If you have a high-volume job and would like to have your own material delivered, please contact us. All material must be new, rust & contaminate free. We do not process dirty or used material.

Possibly, we will need details along with your photo. A sketch with rough dimensions will help us to gauge costs. However, a vector file will still be required for final pricing & cutting. If you need assistance with getting a proper file made, please reach out to us.

We are currently only offering deburring service.

Unfortunately, not at this time. However, it is a service that we are looking forward to offering in the future.

Unfortunately, not at this time. However, if there is a service that would be beneficial to your company you can reach out and let us know.

New Lenox, Illinois

Yes, we ship package and LTL freight anywhere in the US. No international shipping at this time.

Unfortunately, not at this time. However, it is a service that we are looking forward to offering in the future.

Still have a question? Contact us